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Unlock your ZTE V9800


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ZTE V9800


OS: Android 4.1 Jelly Bean

CPU: Processor clock: 1.50 GHz,
RAM: 1 GB
Display: Color / IPS TFT, 16M colors, 720 x 1280 px (4.50") 326 ppi, ~63.6% screen-to-body ratio
Camera: 8 Mpx


1. Use the Tenorshare 4uKey for Android app.
2. Make a hard reset (factory reset).
3. How to use a low battery to unlock a phone locked with a graphic key.
4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.
5. Restore access to your smartphone using your Google Account.

1. Use the Tenorshare 4uKey for Android app.
  • First, connect your phone to PC and launch 4uKey for Android.
  • Press the Remove button in the menu that appears on the PC screen.
  • After verifying the data, the removal of the smartphone screen lock will begin. The program will warn you about deleting all data on the phone, to continue working, click OK.
  • Wait until the end of the operation, and put your smartphone into recovery mode according to the prompts on the computer screen.
  • Click the Next button, then follow the steps recommended by the program to restore the device to factory settings and reboot it. After rebooting the smartphone, the screen lock will be disabled.


2. Make a hard reset (factory reset)
  • First, turn off your phone.Simultaneously press and hold for about 10-15 seconds one of the button combinations:
    Volume down button + Power button;
    Volume up button + Power button;
    Volume down button + Power button + Home button;
    Volume down button + Volume up button + Power button.

  • Select Recovery using volume up/down buttons to navigate through the menu and confirm selection by pressing the power button.
  • Using the volume buttons to navigate through the menu, select Wipe data/factory reset. and press the power button
  • Finally confirm the hard reset operation.


3. How to use a low battery to unlock a phone locked with a graphic key.
  • You need to discharge the battery. To speed up the process, make sure that the screen is constantly lit.
  • When the battery has a few percent left, the phone will report this and open the menu with power settings, that is, it will unlock the phone.
  • You need to open the security settings and disable the lock.


4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.
  • You need to turn off the phone and remove the memory card from it.
  • Transfer the Aroma File Manager program using a computer to the phone's memory card. Insert the memory card back into the phone.
  • Put your smartphone into recovery mode using the button combinations that are suitable for your particular model.
  • In recovery mode, select the Install zip option. Then select Install zip from sdcard, Choose zip from sdcard, go to the archive folder with this program and select it.
  • After starting the program, you will need to go to the folder /data/system and delete the files 'gesture.key' and 'password.key' (for Android 4.4 or lower) or 'getekeeper.password.key' and 'getekeeper.pattern.key' (for Android 5 or higher)
  • Reboot your smartphone.


5. Restore access to your smartphone using your Google Account.
  • When you try to unlock the phone several times, Forgot password? will appear on the screen. Click on it.
  • You will be asked to enter your Google Account username and password.
  • Remove the screen lock from the settings.

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