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Unlock your Vivo E5


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Vivo E5


OS: Android 4.1 Jelly Bean

CPU: Processor clock: 1.00 GHz,
RAM: 1 GB
Display: Color / IPS TFT, 16M colors, 480 x 800 px (4.30") 217 ppi, ~62.0% screen-to-body ratio
Camera: 8 Mpx
Battery: Li-Ion 2500 mAh


1. Use the Tenorshare 4uKey for Android app.
2. Make a hard reset (factory reset).
3. How to use a low battery to unlock a phone locked with a graphic key.
4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.
5. Restore access to your smartphone using your Google Account.

1. Use the Tenorshare 4uKey for Android app.
  • Connect your phone to PC and launch Tenorshare 4uKey for Android.
  • In the menu that opens, click Remove.
  • Smartphone screen lock removal will start.
  • After the process of removing the lock is completed, put the phone into recovery mode according to the prompts on the computer screen.
  • Click the Next button, follow the steps recommended by the program. After rebooting the smartphone, the screen lock will be disabled.


2. Make a hard reset (factory reset)
  • To get started, turn off your smartphone.Simultaneously press and hold for about 10-15 seconds one of the button combinations:
    Volume down button + Power button;
    Volume up button + Power button;
    Volume down button + Power button + Home button;
    Volume down button + Volume up button + Power button.

  • Using the volume buttons, select Recovery and press the power button.
  • Using the volume up/down buttons to navigate through the menu, select Wipe data/factory reset. and press the power button.
  • Confirm the hard reset operation.


3. How to use a low battery to unlock a phone locked with a graphic key.
  • You need to wait until the battery of the phone is discharged.
  • When the battery has a few percent charge left, the phone will notify you and open a menu with power settings, that is, the lock will be removed.
  • You need to open the menu with security settings and turn off the phone lock.


4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.
  • Turn off your phone and prepare a memory card.
  • Copy Aroma File Manager to your phone's memory card. Insert a memory card into your smartphone.
  • Using the combination of volume and power buttons, put the smartphone into recovery mode.
  • In recovery mode, follow the path Install zip -> Install zip from sdcard -> Choose zip from sdcard, go to the archive folder with this program and select it.
  • After starting the program, you will need to go to the folder /data/system and delete the files 'gesture.key' and 'password.key' (for Android 4.4 or lower) or 'getekeeper.password.key' and 'getekeeper.pattern.key' (for Android 5 or higher)
  • Restart your smartphone. The block will be removed.


5. Restore access to your smartphone using your Google Account.
  • After unsuccessful attempts to unlock the phone, Forgot password? will appear on the phone screen. Click on it.
  • Choose the option - recovery with a Google account. You will need to enter your Google Account username and password.
  • Reset the screen lock.


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