Unlock your Tecno Camon 19 Neo

OS: Android v12

CPU: Octa core (2 GHz, Dual core, Cortex A75 1.8 GHz, Hexa Core, Cortex A55)

RAM: 128 GB

Display: 6.8 inches (17.27 cm)

Battery: Li-Polymer

1. Use the Tenorshare 4uKey for Android app.
2. Make a hard reset (factory reset).
3. How to use a low battery to unlock a phone locked with a graphic key.
4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.
5. Restore access to your smartphone using your Google Account.

1. Use the Tenorshare 4uKey for Android app.

Connect your smartphone to your PC and launch the 4uKey for Android program.
A menu will appear on the screen, press Remove.
After verifying the data, the removal of the smartphone screen lock will begin. Confirm the deletion, click OK.
After finishing the lock removal process, put your phone into recovery mode.
Click the Next button, then follow the steps recommended by the program to restore the device to factory settings and reboot it. After rebooting the smartphone, the screen lock will be disabled.

2. Make a hard reset (factory reset)

Turn off your smartphone.Simultaneously press and hold for about 10-15 seconds one of the button combinations:
Volume down button + Power button;
Volume up button + Power button;
Volume down button + Power button + Home button;
Volume down button + Volume up button + Power button.
Using the volume up/down buttons to navigate through the menu, select Recovery and press the power button.
Using the volume up / down buttons, select Wipe data/factory reset. and press the power button.
Finally, confirm the reset operation.

3. How to use a low battery to unlock a phone locked with a graphic key.

You need to make sure that the battery of the phone is discharged.
When the battery has a few percent left, the phone will report this and open a menu with power settings, that is, it will unlock the phone.
You need to quickly open the menu item with security settings and disable the lock.

4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.

Turn off your smartphone and remove the memory card from it.
Copy the Aroma File Manager program to the phone's memory card. Insert the memory card back into the phone.
Using a combination of buttons, put your smartphone into recovery mode.
In recovery mode, select the option Install zip -> Install zip from sdcard -> Choose zip from sdcard, go to the archive folder with this program and select it.
You need to go to the /data/system folder and delete the files 'gesture.key' and 'password.key' (for the Android 4.4 or lower operating system) or 'getekeeper.password.key' and 'getekeeper.pattern. key' (for Android 5 operating system or higher)
Restart your smartphone. The screen lock will be released.

5. Restore access to your smartphone using your Google Account.

After several unsuccessful ways to unlock the phone, Forgot password? will appear on the screen. Click on it.
You will need to enter your Google Account username and password.
Remove the screen lock from the settings.

Thomas Nilan
Smartphone Expert

Thomas Nilan is a mobile phone expert with in-depth knowledge of the Android and iOS operating systems, who understands the settings of various hidden features that allow you to expand the capabilities of your smartphone, as well as get information about what is going on inside the phone for future repairs. He is an authority in his field, which has allowed him to become a ghostwriter for several technology publications, and he enjoys writing small mobile applications for testing smartphones.