Hard reset Sony Xperia XZ2

OS: Android 8.0 (Oreo), upgradable to Android 9.0 (Pie)

CPU: Octa-core (4x2.7 GHz Kryo 385 Gold & 4x1.7 GHz Kryo 385 Silver)

Display: 5.7" inc

Camera: 19 MP, Single

For Hard reset Sony Xperia XZ2 use following steps

1. The first thing you need to do is download the Xperia Companion software to your computer.

2. You can do it here www.support.sonymobile.com/global-en/tools/xperia-companion/

3. Now install Xperia Companion on your PC

4. Then turn off your phone using the power key and prepare the USB Type-C cable connected to your computer.

5. Launch Xperia Companion and from the Main Menu select Software repair

6. Then confirm the next action

7. When the following connection menu appears, turn on your smartphone to Fastboot Mode.

8. After that, press the Volume Down button and while holding this button, connect the USB Type-C cable to the device.

9. Then read the important information about the process and click the Next button to start the factory reset operation.

10. After completing the operation, disconnect the smartphone

11. Turn on the smartphone by pressing Power

Thomas Nilan
Smartphone Expert

Thomas Nilan is a mobile phone expert with in-depth knowledge of the Android and iOS operating systems, who understands the settings of various hidden features that allow you to expand the capabilities of your smartphone, as well as get information about what is going on inside the phone for future repairs. He is an authority in his field, which has allowed him to become a ghostwriter for several technology publications, and he enjoys writing small mobile applications for testing smartphones.