1. To perform the Hard Reset procedure (reset to factory settings), you must turn off the power of the smartphone
2. Press the 2 buttons Volume up and Power at the same time for a few seconds
3. Release the keys when the SAMSUNG logo appears on the screen
4. Press the Volume Up and Power buttons to open Recovery Mode
5. In the menu, go to "wipe data / factory reset", the Volume Up / Down keys are used to navigate the menu, and the Power key to confirm the choice made
6. Select "yes" and press the Power button
7. In the menu, go to "reboot system now"
8. Hard reset done
User questions and comments about hard reset Samsung Z
