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Hard reset Samsung Galaxy J5 Prime


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Samsung Galaxy J5 Prime


OS: Android 6.0.1 (Marshmallow), upgradable to Android 8.0 (Oreo)

CPU: Quad-core 1.4 GHz Cortex-A53
Display: 5" inc
Camera: 13 MP, Single


For Hard reset Samsung Galaxy J5 Prime use following steps


1. To perform the Hard Reset procedure (reset to factory settings), you must turn off the power of the smartphone

2. Press the Volume Up and Power buttons simultaneously and hold the buttons for a few seconds

3. Release the keys when the SAMSUNG logo appears on the screen

4. After pressing the Volume Up and Power buttons, the Recovery Mode menu will open

wipe data / factory reset Samsung Galaxy J5 Prime
5. From the menu sections select the item "wipe data / factory reset", the Volume Up / Down keys are used to navigate the menu, and the Power key to confirm the choice made

6. Select "yes" and press the Power button

reboot system now Samsung Galaxy J5 Prime
7. Select menu item "reboot system now"

8. Hard reset done






Thomas Nilan
Smartphone Expert
Thomas Nilan is a mobile phone expert with in-depth knowledge of the Android and iOS operating systems, who understands the settings of various hidden features that allow you to expand the capabilities of your smartphone, as well as get information about what is going on inside the phone for future repairs. He is an authority in his field, which has allowed him to become a ghostwriter for several technology publications, and he enjoys writing small mobile applications for testing smartphones.


User questions and comments about hard reset Samsung Galaxy J5 Prime



userMirou PaulDecember 18, 2021
My Samsung J5 Prime can't reboot after it's sensor did not work.
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