Unlock your Prestigio Muze H5 LTE

OS: Android 8.1 Oreo

CPU: ARM Cortex-A53, 1300 MHz, Cores: 4

RAM: 2 GB, 667 MHz

Display: 5.2 inches

Camera: 12.98 MP (megapixels)

Battery: 2500 mAh, Li-Ion

1. Use the Tenorshare 4uKey for Android app.
2. Make a hard reset (factory reset).
3. How to use a low battery to unlock a phone locked with a graphic key.
4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.
5. Restore access to your smartphone using your Google Account.

1. Use the Tenorshare 4uKey for Android app.

Connect your phone to PC with USB cable and open Tenorshare 4uKey for Android.
A menu will open on the PC screen, press Remove.
Smartphone screen lock removal will start.
Wait until the end of the operation, and put your smartphone into recovery mode according to the instructions on the computer screen.
Click the Next button, then follow the steps recommended by the program to restore the device to factory settings and reboot it. After rebooting the smartphone, the screen lock will be disabled.

2. Make a hard reset (factory reset)

To get started, turn off your phone.Simultaneously press and hold for about 10-15 seconds one of the button combinations:
Volume down button + Power button;
Volume up button + Power button;
Volume down button + Power button + Home button;
Volume down button + Volume up button + Power button.
Select Recovery using volume buttons to navigate through the menu and confirm selection by pressing the power button.
Using the volume up/down buttons to navigate through the menu, select Wipe data/factory reset. and press the power button.
Confirm the reset operation and reboot your smartphone

3. How to use a low battery to unlock a phone locked with a graphic key.

You need to wait until the battery of the phone is discharged.
When the battery has a few percent charge left, the phone will notify about this and open the menu with power settings, that is, it will unlock the phone.
You need to open the menu with security settings and turn off the phone lock.

4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.

You need to turn off the phone and remove the tray with the memory card.
Copy the Aroma File Manager program to the phone's memory card. Insert a memory card into your smartphone.
Using the combination of volume and power buttons, put the smartphone into recovery mode.
In recovery mode, find the item Install zip. Then go to Install zip from sdcard -> Choose zip from sdcard, go to the archive folder with this program and select it.
After starting the program, you will need to go to the folder /data/system and delete the files 'gesture.key' and 'password.key' (for Android 4.4 or lower) or 'getekeeper.password.key' and 'getekeeper.pattern.key' (for Android 5 or higher)
Restart your smartphone. The block will be removed.

5. Restore access to your smartphone using your Google Account.

After unsuccessful attempts to unlock the phone, Forgot password? will appear on the phone screen. Click on it.
Choose to regain access by entering your Google Account login password.
Remove the screen lock from the settings.

Thomas Nilan
Smartphone Expert

Thomas Nilan is a mobile phone expert with in-depth knowledge of the Android and iOS operating systems, who understands the settings of various hidden features that allow you to expand the capabilities of your smartphone, as well as get information about what is going on inside the phone for future repairs. He is an authority in his field, which has allowed him to become a ghostwriter for several technology publications, and he enjoys writing small mobile applications for testing smartphones.