Unlock your Prestigio Multiphone 5550 Duo

OS: Android v4.4 (Kitkat)

CPU: Quad core, 1.3 GHz, ARM Cortex A7

RAM: 1 GB

Display: 5.5 inches

Camera: 13 MP

Battery: 3000 mAh

1. Use the Tenorshare 4uKey for Android app.
2. Make a hard reset (factory reset).
3. How to use a low battery to unlock a phone locked with a graphic key.
4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.
5. Restore access to your smartphone using your Google Account.

1. Use the Tenorshare 4uKey for Android app.

Connect your phone to PC and launch Tenorshare 4uKey for Android.
A menu will open on the PC screen, press Remove.
After verifying the data, the removal of the smartphone screen lock will begin.
Wait until the operation is completed, and then put your smartphone into recovery mode according to the prompts on the computer screen.
Click the Next button, then follow the steps recommended by the program to restore the device to factory settings and reboot it. After starting the smartphone, the screen lock will be disabled.

2. Make a hard reset (factory reset)

To get started, turn off your smartphone.Simultaneously press and hold for about 10-15 seconds one of the button combinations:
Volume down button + Power button;
Volume up button + Power button;
Volume down button + Power button + Home button;
Volume down button + Volume up button + Power button.
Select Recovery using volume buttons to navigate through the menu and confirm selection by pressing the power button.
Using the volume buttons, select Wipe data/factory reset. and press the power button.
Confirm the reset and reboot your phone

3. How to use a low battery to unlock a phone locked with a graphic key.

You need to discharge the battery. To speed up the process, make sure that the screen is constantly lit.
When the battery has a few percent charge left, the phone will notify about this and open the menu with power settings, that is, it will unlock the phone.
You need to quickly go to the security menu and disable the lock.

4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.

Turn off your phone and prepare a memory card.
Copy the Aroma File Manager program to the phone's memory card. Insert a memory card into your smartphone.
Put your smartphone into recovery mode using the appropriate button combination for your model.
In recovery mode, follow the path Install zip -> Install zip from sdcard -> Choose zip from sdcard, go to the archive folder with this program and select it.
You will need to go to the /data/system folder and delete the files 'gesture.key' and 'password.key' (if you have Android 4.4 or lower) or 'getekeeper.password.key' and 'getekeeper. pattern.key' (if you have Android 5 or higher)
Reboot your device. The screen lock will be released.

5. Restore access to your smartphone using your Google Account.

After several attempts to unlock the phone, Forgot password? will appear on the screen. Click on it.
Choose the option - recovery with a Google account. You will need to enter your Google Account username and password.
Remove the screen lock.

Thomas Nilan
Smartphone Expert

Thomas Nilan is a mobile phone expert with in-depth knowledge of the Android and iOS operating systems, who understands the settings of various hidden features that allow you to expand the capabilities of your smartphone, as well as get information about what is going on inside the phone for future repairs. He is an authority in his field, which has allowed him to become a ghostwriter for several technology publications, and he enjoys writing small mobile applications for testing smartphones.