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Unlock your Motorola XT390


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Motorola XT390


OS: Android 2.3.6 (Gingerbread)

CPU: 800 MHz Cortex-A9
Display: 3.5" inc
Camera: 3.15 MP, Single


1. Use the Tenorshare 4uKey for Android app.
2. Make a hard reset (factory reset).
3. How to use a low battery to unlock a phone locked with a graphic key.
4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.
5. Restore access to your smartphone using your Google Account.

1. Use the Tenorshare 4uKey for Android app.
  • Connect your smartphone to your PC and launch the 4uKey for Android program.
  • Press the Remove button in the menu that appears on the PC screen.
  • After verifying the data, the removal of the smartphone screen lock will begin. Confirm the deletion, click OK.
  • Wait until the lock is removed, and then put your smartphone into recovery mode according to the prompts on the computer screen.
  • Click the Next button, then follow the steps recommended by the program to restore the device to factory settings and reboot it. After rebooting the smartphone, the screen lock will be disabled.


2. Make a hard reset (factory reset)
  • Turn off your smartphone.Simultaneously press and hold for about 10-15 seconds one of the button combinations:
    Volume down button + Power button;
    Volume up button + Power button;
    Volume down button + Power button + Home button;
    Volume down button + Volume up button + Power button.

  • Using the volume buttons to navigate through the menu, select Recovery and confirm by pressing the power button.
  • Using the volume up / down buttons, select Wipe data/factory reset. and press the power button.
  • Confirm the reset.


3. How to use a low battery to unlock a phone locked with a graphic key.
  • You need to wait for the battery to drain.
  • When the battery has a few percent charge left, the phone will notify you and open a menu with power settings, that is, the lock will be removed.
  • You need to quickly open the menu item with security settings and disable the lock.


4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.
  • Turn off your smartphone and remove the memory card from it.
  • Copy Aroma File Manager to your phone's memory card. Insert a memory card into your smartphone.
  • Using a combination of buttons, put your smartphone into recovery mode.
  • In recovery mode, select the option Install zip -> Install zip from sdcard -> Choose zip from sdcard, go to the archive folder with this program and select it.
  • After starting the program, you will need to go to the folder /data/system and delete the files 'gesture.key' and 'password.key' (for Android 4.4 or lower) or 'getekeeper.password.key' and 'getekeeper.pattern.key' (for Android 5 or higher)
  • Restart your smartphone. The screen lock will be released.


5. Restore access to your smartphone using your Google Account.
  • After several unsuccessful ways to unlock the phone, Forgot password? will appear on the screen. Click on it.
  • You will need to enter your Google Account username and password.
  • Remove the screen lock from the settings.

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