Hard reset Motorola Moto G 4G Dual SIM (2nd gen)

OS: Android 5.0.2 (Lollipop)

CPU: Quad-core 1.2 GHz Cortex-A7

Display: 5.0 inches, 68.9 cm²

Battery: Non-removable Li-Ion 2390 mAh battery

For Hard reset Motorola Moto G 4G Dual SIM (2nd gen) use following steps

1. Press the Power button and turn off your smartphone

2. Press simultaneously and hold for a few seconds the 2 buttons Volume up and Power

3. The keys must be held until the Boot Mode menu appears

4. In the menu, go to Recovery. The Volume up key can be used to navigate and the Volume Down key to confirm the selection

Android logo Motorola Moto G 4G Dual SIM (2nd gen)

5. When the Android Robot image appears on the screen, press the Volume Up and Power keys simultaneously

6. Select the "wipe data / factory reset" menu item, the Volume Up / Down keys are used to navigate the menu, and the Power key is used to confirm the selection

7. Go to "yes" and press the Power button

8. In the menu, go to "reboot system now"

9. Smartphone reset to factory settings

Thomas Nilan
Smartphone Expert

Thomas Nilan is a mobile phone expert with in-depth knowledge of the Android and iOS operating systems, who understands the settings of various hidden features that allow you to expand the capabilities of your smartphone, as well as get information about what is going on inside the phone for future repairs. He is an authority in his field, which has allowed him to become a ghostwriter for several technology publications, and he enjoys writing small mobile applications for testing smartphones.