2. Press the 2 buttons Volume up and Power at the same time for a few seconds
3. Hold down the keys until the Boot Mode menu appears
4. You need to go to the Recovery menu line. The Volume up key can be used to navigate and the Volume Down key to confirm the selection
5. After the Android Robot logo appears on the screen, press the Volume Up and Power keys
6. In the menu, go to the line "wipe data / factory reset", the Volume Up / Down keys are used to navigate the menu, and the Power key to confirm the choice made
7. Select the line "yes" and press the Power button
8. In the menu, go to "reboot system now"
9. Factory reset done
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