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Unlock your iBall Andi 5K Infinito2


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iBall Andi 5K Infinito2


OS: Android v4.4 (Kitkat)

CPU: Octa core, 1.7 GHz, Cortex A7
RAM: 2 GB
Display: 5.0 inches (12.7 cm)
Battery: 4000 mAh


1. Use the Tenorshare 4uKey for Android app.
2. Make a hard reset (factory reset).
3. How to use a low battery to unlock a phone locked with a graphic key.
4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.
5. Restore access to your smartphone using your Google Account.

1. Use the Tenorshare 4uKey for Android app.
  • Connect your phone to PC and launch Tenorshare 4uKey for Android.
  • In the menu that opens, click Remove.
  • The program will warn you about deleting all data on the phone, to continue working, click OK.
  • Wait until the operation is completed, and then put your smartphone into recovery mode according to the prompts on the computer screen.
  • Click the Next button, then follow the steps recommended by the program to restore the device to factory settings and reboot it. After starting the smartphone, the screen lock will be disabled.


2. Make a hard reset (factory reset)
  • To get started, turn off your smartphone.Simultaneously press and hold for about 10-15 seconds one of the button combinations:
    Volume down button + Power button;
    Volume up button + Power button;
    Volume down button + Power button + Home button;
    Volume down button + Volume up button + Power button.

  • Using the volume buttons, select Recovery and press the power button.
  • Using the volume buttons to navigate through the menu, select Wipe data/factory reset. and confirm by pressing the power button.
  • Confirm hard reset.


3. How to use a low battery to unlock a phone locked with a graphic key.
  • You need to ensure that the phone battery is discharged. To speed up the process, make sure that the screen is constantly lit.
  • When the battery has a few percent charge left, the phone will notify you and open a menu with power settings, that is, the lock will be removed.
  • You need to quickly find the page with security settings in the menu and disable the lock.


4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.
  • Turn off your phone and prepare a memory card.
  • Copy Aroma File Manager to your phone's memory card. Insert a memory card into your smartphone.
  • Put your smartphone into recovery mode using the appropriate button combination for your model.
  • In recovery mode, select Install zip -> Install zip from sdcard -> Choose zip from sdcard, go to the archive folder with this program and select it.
  • You will need to go to the /data/system folder and delete the files 'gesture.key' and 'password.key' (if you have Android 4.4 or lower) or 'getekeeper.password.key' and 'getekeeper. pattern.key' (if you have Android 5 or higher)
  • Reboot your phone. The block will be removed.


5. Restore access to your smartphone using your Google Account.
  • After several attempts to unlock the phone, Forgot password? will appear on the screen. Click on it.
  • Choose to restore access with your Google Account. You will need to enter your Google Account username and password.
  • Remove the screen lock.



Thomas Nilan
Smartphone Expert
Thomas Nilan is a mobile phone expert with in-depth knowledge of the Android and iOS operating systems, who understands the settings of various hidden features that allow you to expand the capabilities of your smartphone, as well as get information about what is going on inside the phone for future repairs. He is an authority in his field, which has allowed him to become a ghostwriter for several technology publications, and he enjoys writing small mobile applications for testing smartphones.



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