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Unlock your HTC U


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HTC U


OS: Android v7.0 (Nougat)

CPU: 2.45 GHz, Octa Core Processor
RAM: 6 GB
Display: 5.5 inches, 1440 x 2560 pixels
Battery: Li-ion Battery


1. Use the Tenorshare 4uKey for Android app.
2. Make a hard reset (factory reset).
3. How to use a low battery to unlock a phone locked with a graphic key.
4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.
5. Restore access to your smartphone using your Google Account.

1. Use the Tenorshare 4uKey for Android app.
  • Connect your smartphone to your PC and launch the 4uKey for Android program.
  • Press the Remove button in the menu that appears on the PC screen.
  • After verifying the data, the removal of the smartphone screen lock will begin. The program will warn you about deleting all data on the phone, to continue working, click OK.
  • After finishing the lock removal process, put your phone into recovery mode.
  • Click the Next button and follow the instructions on the screen. After rebooting the smartphone, the screen lock will be disabled.


2. Make a hard reset (factory reset)
  • Turn off your smartphone.Simultaneously press and hold for about 10-15 seconds one of the button combinations:
    Volume down button + Power button;
    Volume up button + Power button;
    Volume down button + Power button + Home button;
    Volume down button + Volume up button + Power button.

  • Select Recovery using volume up/down buttons to navigate through the menu and confirm selection by pressing the power button.
  • Using the volume buttons to navigate through the menu, select Wipe data/factory reset. and press the power button
  • Finally, confirm the reset operation.


3. How to use a low battery to unlock a phone locked with a graphic key.
  • You need to make sure that the battery of the phone is discharged.
  • When the battery has a few percent left, the phone will report this and open the menu with power settings, that is, it will unlock the phone.
  • You need to open the security settings and disable the lock.


4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.
  • Turn off your smartphone and remove the memory card from it.
  • Transfer the Aroma File Manager program using a computer to the phone's memory card. Insert the memory card back into the phone.
  • Put your smartphone into recovery mode using the button combinations that are suitable for your particular model.
  • In recovery mode, select the option Install zip -> Install zip from sdcard -> Choose zip from sdcard, go to the archive folder with this program and select it.
  • You need to find the /data/system folder and delete the files 'gesture.key' and 'password.key' (for Android 4.4 or lower) or 'getekeeper.password.key' and 'getekeeper.pattern.key' (for Android 5 or higher)
  • Reboot your smartphone.


5. Restore access to your smartphone using your Google Account.
  • When you try to unlock the phone several times, Forgot password? will appear on the screen. Click on it.
  • You will need to enter your Google Account username and password.
  • Remove the screen lock in the settings.


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