1. Using the Power button - turn off the smartphone
2. Press and hold the Volume Up and Power buttons for a few seconds
3. After the HTC logo appears on the screen, you can release all the keys
4. Press the Power and Volume Up buttons simultaneously to open the Recovery Mode menu
5. You need to go to the menu line "wipe data / factory reset", the Volume Up / Down keys are used to navigate the menu, and the Power key is used to confirm the choice made
6. Move the cursor to the "yes" menu item and press the Power button
7. You must go to item "reboot system now"
8. Data reset operation completed
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