Factory Reset Ergo B502 Basic

OS: Android 8.1 Oreo

CPU: MediaTek MT6580M, Processor clock: 1.30 GHz, Number of cores: 4, GPU: ARM Mali-400 MP2 400 MHz

RAM: 1 GB

Display: Color / IPS TFT, 16M colors, 60 Hz, 480 x 854 px (5.00") 196 ppi, ~66.1% screen-to-body ratio

Camera: 5 Mpx

Battery: Li-Ion 2000 mAh

User data format and reset Ergo B502 Basic to factory settings.

Before resetting to factory settings, it is recommended to remember the login and password from your Google account or delete your Google account if you are going to sell your phone. In this way, you will avoid problems with the Factory Reset Protection function, which asks for a password for a Google account.

Before reset Ergo B502 Basic, follow these steps.

1. Before doing a factory reset, charge your phone battery to at least 70%.
2. Copy your contacts, photos and user data to a flash drive or PC.
3. Logout from your Google Account.

Ergo B502 Basic - Erase All Content and Settings

1. From the home screen, open the Settings app.
2. Select the General management menu on your phone.
3. Tap menu item Reset.

4. Tap menu item Factory data reset.

5. Confirm the reset to complete the operation.

Thomas Nilan
Smartphone Expert

Thomas Nilan is a mobile phone expert with in-depth knowledge of the Android and iOS operating systems, who understands the settings of various hidden features that allow you to expand the capabilities of your smartphone, as well as get information about what is going on inside the phone for future repairs. He is an authority in his field, which has allowed him to become a ghostwriter for several technology publications, and he enjoys writing small mobile applications for testing smartphones.