Factory Reset Alcatel One Touch Hero 2

OS: Android 4.4.4 KitKat

CPU: MediaTek MT6592, Processor clock: 2.00 GHz, Number of cores: 8, GPU: ARM Mali-450 MP4 @700 MHz

RAM: 2 GB

Display: Color / IPS TFT, 16M colors, 1080 x 1920 px (6.00") 367 ppi, ~75.8% screen-to-body ratio

Camera: 13 Mpx

Battery: Li-Ion 3100 mAh

User data format and reset Alcatel One Touch Hero 2 to factory settings.

Before resetting to factory settings, it is recommended to remember the login and password from your Google account or delete your Google account if you are going to sell your phone. In this way, you will avoid problems with the Factory Reset Protection function, which asks for a password for a Google account.

Before reset Alcatel One Touch Hero 2, follow these steps.

1. Make sure your phone battery is at least 70% charged.
2. Copy your contacts, photos and user data to a flash drive or PC.
3. Logout from your Google Account.

Alcatel One Touch Hero 2 - Erase All Content and Settings

1. Select the Settings menu on your phone.
2. Find and open the General management menu.
3. Scroll down and click the menu item Reset.

4. Tap menu item Factory data reset.

5. Confirm reset process.

Thomas Nilan
Smartphone Expert

Thomas Nilan is a mobile phone expert with in-depth knowledge of the Android and iOS operating systems, who understands the settings of various hidden features that allow you to expand the capabilities of your smartphone, as well as get information about what is going on inside the phone for future repairs. He is an authority in his field, which has allowed him to become a ghostwriter for several technology publications, and he enjoys writing small mobile applications for testing smartphones.