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Unlock your Zen M72 Smart


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Zen M72 Smart


OS: Android v7.0 (Nougat)

CPU: Quad core, 1.3 GHz
RAM: 1 GB
Display: 4.0 inches (10.16 cm)
Battery: 2300 mAh


1. Use the Tenorshare 4uKey for Android app.
2. Make a hard reset (factory reset).
3. How to use a low battery to unlock a phone locked with a graphic key.
4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.
5. Restore access to your smartphone using your Google Account.

1. Use the Tenorshare 4uKey for Android app.
  • Connect your phone to PC and launch Tenorshare 4uKey for Android.
  • A menu will appear on the screen, press Remove.
  • After verifying the data, the removal of the smartphone screen lock will begin.
  • Wait until the operation is completed, and then put your smartphone into recovery mode according to the prompts on the computer screen.
  • Click the Next button and follow the instructions on the screen. After rebooting the smartphone, the screen lock will be disabled.


2. Make a hard reset (factory reset)
  • To get started, turn off your smartphone.Simultaneously press and hold for about 10-15 seconds one of the button combinations:
    Volume down button + Power button;
    Volume up button + Power button;
    Volume down button + Power button + Home button;
    Volume down button + Volume up button + Power button.

  • Using the volume up/down buttons to navigate through the menu, select Recovery and press the power button.
  • Using the volume buttons, select Wipe data/factory reset. and press the power button.
  • Confirm hard reset.


3. How to use a low battery to unlock a phone locked with a graphic key.
  • You need to ensure that the phone battery is discharged. To speed up the process, make sure that the screen is constantly lit.
  • When the battery has a few percent left, the phone will report this and open a menu with power settings, that is, it will unlock the phone.
  • You need to quickly go to the security menu and disable the lock.


4. Delete 'gesture.key' and 'password.key' using Aroma File Manager.
  • Turn off your phone and prepare a memory card.
  • Copy the Aroma File Manager program to the phone's memory card. Insert the memory card back into the phone.
  • Put your smartphone into recovery mode using the appropriate button combination for your model.
  • In recovery mode, select Install zip -> Install zip from sdcard -> Choose zip from sdcard, go to the archive folder with this program and select it.
  • You need to go to the /data/system folder and delete the files 'gesture.key' and 'password.key' (for the Android 4.4 or lower operating system) or 'getekeeper.password.key' and 'getekeeper.pattern. key' (for Android 5 operating system or higher)
  • Reboot your device. The screen lock will be released.


5. Restore access to your smartphone using your Google Account.
  • After several attempts to unlock the phone, Forgot password? will appear on the screen. Click on it.
  • Choose to restore access with your Google Account. You will need to enter your Google Account username and password.
  • Remove the screen lock in the settings.



Thomas Nilan
Smartphone Expert
Thomas Nilan is a mobile phone expert with in-depth knowledge of the Android and iOS operating systems, who understands the settings of various hidden features that allow you to expand the capabilities of your smartphone, as well as get information about what is going on inside the phone for future repairs. He is an authority in his field, which has allowed him to become a ghostwriter for several technology publications, and he enjoys writing small mobile applications for testing smartphones.



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